
Keith Aaron Gilbert, CEO at Keith Aaron Gilbert
Posted 6 days ago
They nailed the messaging and visuals better than I expected
From the first script draft to the final animation, Visual Explainers made the whole thing feel easy. I shared our platform’s key features, and they turned that into a smooth script and engaging animation. The team was communicative, asked the right questions, and even suggested a visual style I hadn’t considered—but it worked better than my original idea. The revisions were quick, and the final result felt totally aligned with our brand voice. We saw a drop in user confusion and fewer support emails after embedding the video.
What was the project name that you have worked with Visual Explainers?
Animated Product Explainer Videos for SaaS Launch
What service was provided as part of the project?
Animation & Multimedia
Describe your project in brief
My name is Keith Aaron Gilbert and I am working as a marketing manager. I hired Visual Explainers to create a couple of animated videos that explained how our new SaaS platform worked. We needed something short, catchy, and clear for our landing page and onboarding emails.
What is it about the company that you appreciate the most?
Their team really understood how I want them to simplify our complex product without dumbing it down. The animation style was clean, and the voiceover had just the right tone.
What was it about the company that you didn't like which they should do better?
There was a bit of delay getting the initial storyboard—nothing major, but a heads-up would’ve helped manage our internal timeline.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Art, Entertainment & Music